Privacy Policy

This policy applies to the site: www.groupetrt.ca

Date of last update: May 2024

Respect for your privacy and confidentiality are important to TRT. For this reason, TRT ensures effective control measures are in place to protect the confidential nature of the personal information under its custody.

The purpose of this Privacy Policy is to inform users of our website about the personal data that we will collect, may collect, and the following information, as applicable:

  • Consent

  • The personal data we collect

  • The use of the data collected

  • Who has access to the data collected

  • Retention period of the data collected

  • Protection of the data collected

  • Modification of consent

  • Policy changes


Consent

By browsing our website, you acknowledge that you have read, understood, and agreed to be bound by all the provisions contained in this Privacy Policy, as published on our website. You also affirm that you are of legal age according to Canadian and Quebec legislation, or that you are legally authorized to browse this site. If you do not agree with any of the clauses in this policy or are not authorized to browse our site, it is your responsibility to stop browsing.

By voluntarily providing personal information about yourself on our website, you implicitly consent to our collection, communication, use, and retention of these data for the purposes for which you initially consented to provide them, for the duration required to accomplish these purposes. Only the necessary personal information is collected, communicated, used, and retained unless otherwise permitted by law.

Before using personal information for purposes other than those for which they were initially communicated, we commit to obtaining your consent.

Non-Automatic Personal Data Collected

The following data are collected when you use the contact form on our site to communicate with you and follow up on your request:

  • First and last name

  • Email address

  • Phone number


Automatically Collected Personal Data

When you access the Site, we use a browser feature called a connection token or "cookie" to automatically collect certain non-identifiable information about users. A cookie is a small file stored on a user's hard drive by the website.

This allows for the collection of information regarding your browsing, specifically:

Basic Information: Cookies can store basic information such as the user's IP address, browser type, operating system, and approximate location.

User Preferences: Some cookies are used to store user preferences, such as the preferred language, site theme, or layout settings.

Browsing History: Cookies can record the pages visited by the user, the clicks made, and the actions taken on the site. This can be used to generate user activity analytics.

We use the following types of cookies on our site:

Functional Cookies: We use them to remember any selections you make on our site to save them for your future visits.

Analytical Cookies: These allow us to improve the design and functionality of our site by collecting data on the content you access and interact with when using our site.


Purposes for Collecting Personal Data

The personal data collected on our site will only be used for the purposes specified in this policy or indicated on relevant pages of our site. We will not use your data beyond what we disclose.

  • Conduct aggregated and anonymous user data analyses.

  • Perform analyses and statistics on our audience, customers, and the use of our services to better understand our customers' interests and preferences.

  • Perform analyses to optimize site navigation and content.

  • Respond to or follow up on online service requests, questions, or comments.

  • Take any other action for which the personal information was collected.

  • For other purposes described in this policy or permitted by law.


Disclosure of Personal Data

Employees: We may disclose to any member of our organization the user data they reasonably need to achieve the objectives outlined in this policy.

Third Parties: We may share user data with subcontractors in our web management. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.

Other Disclosures: We commit not to sell or share your data with third parties, except in the following cases:

  • If required by law.

  • If required for any legal proceedings.

  • To prove or protect our legal rights.

  • To potential buyers of this company if we intend to sell the company.

If you follow hyperlinks from our site to another site, please note that we are not responsible for, and do not have control over, their privacy policies and practices.

Retention Period for Personal Data

We do not retain user data beyond what is necessary to achieve the purposes for which they are collected.

Protection of Personal Data

We protect your data through various means, including:

  • Data accessibility only when necessary.

  • Confidentiality agreements with employees and subcontractors.

  • Use of firewalls and antivirus software on our devices.

  • Periodic site updates to prevent software vulnerabilities.

  • Use of strong passwords and protection of site login forms.

Although we take all reasonable precautions to ensure that our user data is secure and that users are protected, there remains a risk of harm. The Internet as a whole can sometimes be unsafe, so we cannot guarantee the security of user data beyond what is reasonably practicable.

Refusal and Withdrawal of Consent

By contacting Julie Fournier at info@groupetrt.ca, you can withdraw or modify your consent regarding the use and disclosure of your personal information, or refuse to participate in certain uses and disclosures, subject to legal or contractual restrictions. If you refuse to communicate your personal information or provide the required consent, we may be unable to do business with you or provide the requested services.

Cookies: You can block the use of cookies by activating the setting in your browser. For more information on how to block cookies, refer to your browser's settings.

Policy Changes

This Privacy Policy may be modified from time to time to comply with the law and to reflect changes in our data collection process. We recommend that our users check our Policy from time to time to ensure they are aware of any updates. The policy's update date will be indicated at the top of the page.

Contact Us

If you have questions, concerns, or a complaint about this Privacy Policy, please contact our Data Protection Officer Julie Fournier by email at info@groupetrt.ca. Or by mail at our headquarters: 438, rue Dumais, Lévis (Québec) G6W 6P2.